‘Customer Service’ Category :


Library Management Systems Support Analyst, Business Development Jobs in Bath, UK

Support Analyst:Knowledge of database technologies,MS SQL Server,XML/XSL,html,Library Management Systems and Library marketplace.1st line customer and technical support role providing day to day support from initial point of contact through to resolution.A role requiring excellent interpersonal and IT problem solving skills with a proactive approach to meeting the customer service levels.Experience of working in a software application support team and providing support to end users.High level technical appreciation including an understanding of standard operating systems and client server technologies and their interaction.Business Development:pre-sales/solutions design support to ensure successful capture of requirements prior to quotation and implementation.Direct sales experience within a public sector environment.Experience of Account management and development.Knowledge of the Local Government and/or Library marketplace.Experience of service based propositions focusing on partial and full outsourcing.

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Posted in Customer Service, General, Information Technology, London, Operations/Management/Administration, Sales & Marketing, Software & Hardware
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Principal Scientist – Chemometrics, Head of Internal Communications, Medical Affairs Advisor vacancies in Cheshire, Luton, Sweden.

Medical Affairs Advisor:Develop and leverage medical insight from internal and external customers into the medical and therapy area plans.Maintain scientific relationships with key physicians to build customer insight and develop strategic partnerships.Successful individual will be Medically qualified and GMC registered, working within the NHS or pharmaceutical industry.Associate Principal Scientist:Chemometrics,Provide expert technical guidance, challenge and problem solving in IMed/TA projects.To provide scientific or technical supervision to Senior Scientists and Scientists to enable them to optimally meet their project objectives.Qualified Accountant(CIMA or equivalent) as Global Commercial Finance–Business Manager:Managing independently the planning and reporting activities across the Global Commercial Organisation.Act as main liaison with SOX,GFR and KPMG for Global Commercial.

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Posted in Customer Service, Financial Services, Health care & Pharmacy, London, Medical, Operations/Management/Administration, Sales & Marketing, Scientific Research
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Sportswear and Football Equipment Line Merchandiser, Accounts Assistant, Sales Manager Careers at Umbro, Cheadle

Football Category Line Merchandiser:Candidate will be the consumer and product expert,delivering a market and brand right product.Accounts Assistant:processing purchase invoices onto the Accounts Payable Ledger efficiently and accurately to ensure payment due dates are achieved.Input purchasing invoices,debit notes,credit notes on to SAP AP ledger.Check,analyse and code NON Purchase Order expense invoices.Complete three way validation for Purchase Order based invoices.Working in a fast paced environment,you will need to be self motivated and confident with good spoken and written communication skills.You will be a reliable team player with a flexible approach and a positive can do attitude.Sales Manager Sportswear:assisting in financial planning and forecasting.Work cross functionally to ensure that sales,product,finance,supply chain and customer service are aligned and the Sportswear business plans and brand initiatives are fully executed.Manages team and sets team and individual goals that align with department and function goals.Coaches staff,creates opportunities for employee development,makes hiring decisions,drives performance management,recognition and rewards.

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Posted in Customer Service, General, Manchester, Operations/Management/Administration, Sales & Marketing
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Senior E & I Engineer, Drilling Cost Accountant, Scaffolder/ Deck Operator, Lead Production Operator, Experienced Petroleum/Reservoir Engineers in Maersk Group UK

Be familiar and conversant with Maximo or similar CMS.Be skilled in the application of analytical tools & processes; FMEA, RCA, RAM.Have a HND/HNC/BSC in an engineering discipline closely related to aspects of hydrocarbon processing plant technologies.Knowledge on the business processes and applications (GCSS, FACT, RKEM, etc.) in the business area.

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Posted in Aberdeenshire, Bradford, Customer Service, Engineering, Financial Services, Oil&Gas, Operations/Management/Administration
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Cap Gemini Global Architect, Network Engineer, Customer Support Engineer: Cisco Jobs in Europe

Strong fundamental “core” networking skills,including routing,switching,network security.Profound knowledge in one or more of the following areas:Voice Networking Call Manager,VOIP,Call Center,Application Networking Network Management,Security,Content and Data Networking Routing,Switching,Storage,Access.Strong knowledge of IT Architecture.Autonomous worker with team spirit.Eager to learn.Technical aptitude to assimilate new learning quickly.Excellent written and verbal communication skills.Flexible:very able to adapt to a changing environment.Out-of-the-box thinker.Able to take initiative and drive change.Performs well under pressure and in disruptive environments where priorities can change in response to customer demand.Capacity and passion to help customers.Good customer engagement.Team player.Technical support capacity.Prior experience of high-level technical problem solving.

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Posted in Customer Service, Engineering, Information Technology, Ireland, Networking, Operations/Management/Administration, Reading, Sales & Marketing
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Graduate Trainees(Soft Commodities Trading, Hedge Funds), Risk Analyst and Operations Assistant Jobs at Armajaro, UK

Graduate Level Trainees & Operations Assistant:Responsible for handling worldwide logistics as part of the operations department on the coffee physical trading desk.1-2 years office based experience in a physical commodity environment ideally with knowledge of coffee or another soft commodity.Intermediate/Advanced Excel skills,Numerate with a good level of education,Knowledge of shipping documentation and/or logistics,Team player,Attention to detail,Managing daily origin shipping activities of Far East,East Africa,Brazil and Ivory Coast,Liaising with origin offices and customers re planned shipment schedules,sample approvals,documentary requirements,Updating inhouse database with sample results,shipping details,invoice/payment information,Paying service invoices,freight invoices,warehouse rents and charges,Issuing debit/credit notes and final invoices.

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Posted in Customer Service, Financial Services, London, Operations/Management/Administration, Sales & Marketing
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Front Office & Back Office Assistants, Trainee Broker Scheme vacancies in Tullet Prebon, London

Trainee Broker skillset:Proven numerical ability,A keen interest and understanding of financial markets,Ambition and drive to succeed,Entrepreneurialism and resilience,Attention to detail and ability to juggle conflicting tasks,Strong team player,Fluency in Spanish,Turkish,Italian,French,Russian/German. Other vacancies include front office junior(board/desk assistants & back office).

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Posted in Banking, Customer Service, Financial Services, London, Operations/Management/Administration
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Permanent/Contract positions for Human Resources Consultants in Manchester & London.

IT Ventures consultants concentrate on the following specialist technologies/positions:PC development,iPhone application development,Infrastructure & support,Project management,Business analysis,RDBMS,ERP’s(Oracle,sap…),Business intelligence and data warehousing,Senior appointments,Architecture,Web development(.Net,PHP…).

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Posted in Customer Service, Human Resources, London, Manchester
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Wireless and Telecom Industry Vice President – Sales vacancy in RedKnee, Europe.

VP-Sales(Europe):Proven track record in:Directly managing major,critical developing customers,coordinate the management of all accounts;Establishing regional sales objectives in coordination with Redknee’s business plan; Consistently achieving sales targets;Building and maintaining relationships with C-level executives at major mobile communications service providers;Operating with sophisticated diplomacy with internal and external clients;Developing wireless telecom proposal presentations;Eight years or more of experience in senior-level sales and sales management positions selling into mobile network operators;Experience selling into Europe and CIS;Experience in strategic planning and execution;Strong contact networks within the wireless industry;

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Posted in Customer Service, Engineering, Operations/Management/Administration, Reading, Sales & Marketing
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Technical and Functional Support Analyst, Solution Architect Jobs at JDA software Europe.

Solution Architect:Advice customers regarding industry best practices and process methodology.Development of functional specifications for modifications,interfaces,reports and screens that meet the customers’ business objectives.Fully document all case interactions and author Knowledge Base solutions.Expertly utilize support tools(WebEx,JDAAnalyze) to expedite case resolution.Understand and triage customer issues,conducting any necessary technical research(code review,database queries,traces,debug,log and respond to customer support requests via phone,e-mail,web interface.

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Posted in Bracknell, Customer Service, Engineering, Information Technology, Operations/Management/Administration, Sales & Marketing
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Customer Service Representatives Openings in Europe – Enschede, The Netherlands R Systems

High school diploma or general education degree or three months related experience.Above average interest in Consumer Electronics, Computer Hardware and/or Software.Good knowledge of two or more of the stated languages.

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Posted in Customer Service, Information Technology, Netherlands
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Sharepoint Developer, IT Operations Manager, Service Desk and Support Analyst vacancies in London, Manchester, Hampshire.

Service Desk roles:Answering phone calls from users.Logging calls and details into call logging system.Basic Active Directory account administration e.g. password resets.Basic troubleshooting of common IT software products.Sharepoint Developer:Experience with SharePoint 7 is essential and hands on knowledge with SharePoint 10 would be an advantage.You should have experience of using Workflow and of developing intra-nets and extra-nets.High level knowledge of TCP/IP, DNS, WINS and DHCP,High level knowledge of MS Exchange/Active Directory/Blackberry(BES).

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Posted in Customer Service, Engineering, Financial Services, Hampshire, Human Resources, Information Technology, London, Manchester, Operations/Management/Administration, Sales & Marketing, Software & Hardware
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Investment Business Consultant, Risk & Attribution Analyst, Web Support Analyst, Business Analyst, Fund Managers Assistant, Client Documentation Specialist Jobs at Schroders UK

Strong Fixed Income Risk and Attribution knowledge.degree in a relevant IT discipline. Hands-on experience of Internet related technologies such as IIS, Apache Tomcat, .net, Apache Load Balancing, Isapi Rewriter, Entrust and Opentext suite of products is essential. Candidates holding MCSE qualifications in NT Server based disciplines.Must have a minimum of 2 years experience in the financial services industry.A good understanding of investment management and investment risk principles and methodologies.A good working knowledge of Microsoft PowerPoint, Word and Excel.

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Posted in Customer Service, England, Financial Services, Information Technology, London, Software & Hardware
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Hotel Management Jobs as Head Chef, Accommodation Manager, Commis Chef, Receptionist in Jurys Inn, UK.

Accounts Payable Clerk:responsible for posting supplier invoices,reconciling supplier accounts,dealing with supplier/hotel queries,opening daily post and other ad hoc duties.Communication skills,previous accounts payable experience,be reliable,willing to learn.A good knowledge of SAP would be preferable.Head Chef:Manage,supervise,participate in the preparation of food for all food & beverage outlets.Ensure that all food is produced in a timely and efficient manner and meets the highest standards of taste,quality and presentation.Assist with developing new menus based on food trends,regional tastes and client request.

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Posted in Birmingham, Cambridge, Customer Service, Financial Services, Ireland, Leeds, London, Operations/Management/Administration, Southampton
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IT Technician, Team Lead vacancies for UK’s leading Photographic Retailer.

Job purpose is to provide 1st line Technical Support to hardware,software,network infrastructure,Telecommunications, Operations–Daily checks of automated jobs run overnight.Setting up,testing,cleaning & installing all types of equipment including PC’s,Laptops,Printers,Routers,Switches,Blackberry&Mobile devices.Setting up and updating user accounts on various systems.Liaising with external companies to resolve issues on hardware,software,Telecoms.Administration–Keeping hardware and software databases & spreadsheets up-to-date with location of all equipment.Testing and rebuilding all equipment returned from Stores ready for re-use within the business.Experience of building PC’s. Windows,Unix & Linux.Basic Networking & Cabling.Out of hours support.Microsoft Office & GroupWise.Working in a support environment or I.T.call centre.Working to project plans within allocated timescales.Team Lead:Acting as a role model and coach to Sales Experts in terms of Expertise and Great People and Great Leaders behaviours.Previous retail knowledge and interest in photography desirable. Evidence of leadership though not necessarily previously in a management role.

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Posted in Customer Service, Glasgow, Information Technology, London, Networking, Operations/Management/Administration, Sales & Marketing, Software & Hardware
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Telecom Design Administrator, Service Desk, Software Engineer vacancies at KCOM Group, UK.

Basic knowledge of telecom network engineering techniques(Inc jointing/cabling/civil engineering).Knowledge and Use of Smallworld GIS.Using technical skills and knowledge generates incremental sales by phone of Connect and Connect Plus solutions.Continually builds on knowledge of products, tariffs, services, solutions and campaigns in order to be able to sell effectively.Complies with Distance Selling Act.Experience in Business/System Analysis and Design Development estimation,Software Development,Estimation, Software configuration,IT architecture and design,Quality management processes,Testing processes and procedures.

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Posted in Customer Service, Engineering, Information Technology, London, Networking, Operations/Management/Administration, Sales & Marketing, Software & Hardware
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